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KaizenCRM
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Terms & Conditions

A Legal Disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - The Basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to Include in the T&C Document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Welcome to KaizenCRM, a project of Flowmatik. By accessing or using our website (flowmatikai.wixstudio.com/kaizencrm), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use the website or our services.

1. Overview

KaizenCRM provides system templates and automation solutions built on Monday.com and Make.com, designed for design studios, architecture firms, and other service businesses. Services may include setup, training, onboarding, automation, and support.

2. Use of the Website

You agree to use this site only for lawful purposes. You must not:

  • Copy, reproduce, or distribute content without permission

  • Attempt to gain unauthorized access to the backend or other user data

  • Use this website to promote or distribute spam or malicious content

3. Payment Terms

  • One-time system builds and template purchases are invoiced before setup begins.

  • Ongoing monthly fees (e.g., Monday.com or Make.com subscriptions) are paid directly to those platforms by the user.

  • Optional support retainers or upgrade packages are billed monthly.

  • Prices are listed in USD unless otherwise stated.

4. Intellectual Property

All content, branding, templates, and automation logic provided by KaizenCRM remain the intellectual property of Flowmatik unless explicitly transferred in writing.
You are granted a non-exclusive, non-transferable license to use the systems within your organization.

5. Third-Party Tools

KaizenCRM is built on top of third-party platforms (Monday.com, Make.com, Google Suite, etc.). You are responsible for maintaining active subscriptions to these platforms as needed.
We are not responsible for outages, feature limitations, or changes introduced by these third parties.

6. Refunds & Cancellations

Due to the nature of digital system builds, no refunds are provided once setup has begun.
You may cancel ongoing support plans at any time with 7-day written notice.

7. Limitation of Liability

We make every effort to deliver stable and functional systems. However, we are not liable for:

  • Platform outages or bugs caused by third-party services

  • Financial losses due to workflow errors, missed automations, or misconfigured processes

  • Any indirect, incidental, or consequential damages

Use of our system is at your own risk.

8. Support & Modifications

14-day post-delivery support is included with each system build.
Ongoing upgrades, feature requests, or re-training are billed separately unless covered by a retainer agreement.

9. Data Privacy

We do not store sensitive user data unless explicitly required for implementation.
All client data remains your property.
By using the system, you agree to let KaizenCRM access your Monday.com or Make.com accounts during the onboarding process.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the site or services after changes are published indicates acceptance of the revised terms.

11. Contact

For questions about these terms, contact:
📧 support@flowmatik.com
🌍 www.flowmatik.com

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